Live Chat – AI-Powered Live Chat & CRM SaaS Software with Android App

Smart Conversations. Stronger Customer Relationships. Faster Growth.

LivaChat is a modern AI-powered Live Chat & CRM SaaS platform designed to help businesses engage customers in real time, automate support, manage leads, and boost sales. With a powerful Web Dashboard, Android Mobile App, and AI chatbot automation, LivaChat delivers seamless customer communication across websites, mobile apps, and social channels.

Why Choose Live Chat?

Live Chat combines Live Chat, AI Chatbot, CRM, Helpdesk, and Analytics into one easy-to-use SaaS solution. Whether you are a startup, enterprise, eCommerce store, or service provider, Live Chat helps you respond faster, convert more leads, and retain customers effortlessly.

Core Features

AI-Powered Live Chat

• Real-time chat with website & app visitors
• AI chatbot for instant replies & FAQs
• Smart auto-responses & message suggestions
• 24/7 customer support automation

Advanced CRM System

• Centralized customer profiles
• Lead tracking & conversation history
• Tags, notes & custom fields
• Sales pipeline & follow-up reminders

Android Mobile App

• Manage chats on the go
• Instant push notifications
• Reply to customers anytime, anywhere
• Agent performance monitoring

Multi-Agent Support

• Unlimited support agents
• Agent role & permission management
• Chat assignment & routing
• Internal team notes

Omnichannel Messaging

• Website Live Chat
• Mobile App Chat
• WhatsApp Integration (optional)
• Facebook Messenger & Instagram DM (optional)

AI Chatbot Automation

• No-code chatbot builder
• Predefined workflows & triggers
• Lead qualification bots
• Appointment booking automation

Ticketing & Helpdesk

• Convert chats into support tickets
• Priority-based ticket management
• SLA & response time tracking
• Email notifications

Analytics & Reports

• Chat volume & response time reports
• Agent performance analytics
• Customer satisfaction insights
• Conversion & lead reports

Customization & Branding

• Custom chat widget design
• Brand colors & logo support
• Multilingual chat support
• Custom greetings & messages

Admin Panel (Web Dashboard)

The powerful Admin Panel gives complete control over your business communication:

• User & agent management
• Chat & ticket monitoring
• AI chatbot configuration
• CRM & lead management
• Subscription & billing management
• Reports & analytics dashboard
• System settings & integrations

Security & Performance

• End-to-end encrypted chat
• Secure cloud infrastructure
• Role-based access control
• GDPR-ready data protection
• High-performance & scalable architecture

Who Can Use Live Chat?

• Startups & SaaS Companies
• eCommerce Businesses
• Real Estate Companies
• Educational Institutes
• Healthcare & Clinics
• IT & Service Providers
• Customer Support Teams

Technology Stack

• Frontend: React
• Backend: Node.js
• Mobile App: Android (Flutter)
• Database: MySQL
• AI Engine: NLP & Machine Learning
• Cloud: AWS

Benefits of Live Chat

✔ Faster customer response
✔ Increased lead conversion
✔ Reduced support workload
✔ 24/7 automated assistance
✔ Improved customer satisfaction
✔ Scalable SaaS solution

Get Started with Live Chat Today

Upgrade your customer communication with Live Chat – AI-Powered Live Chat & CRM SaaS Software with Android App.
Deliver smarter conversations, stronger relationships, and faster business growth.

👉 Request a Demo | Start Free Trial | Contact Sales